3 Tips To Diffusing A Social Media Disaster

Shit happens and when it makes its way to Twitter, Facebook, and beyond, how are you going to handle the situation? When a crisis hits, your job is to diffuse the problem as quickly as possible. This means addressing the problem and helping those affected.

Sadly, many most businesses suck at handling a crisis when it hits social networks. Here's 3 tips to make sure things don't get worse than they already are...

"What are some other tips that you'd add?"